Quick Answer: How Do I Report A Failed Transaction In HDFC?

How can I check my HDFC complaint status?

Whenever you ask us to resolve an issue, you receive a complaint reference number.

To view the current status of your complaint*, simply enter your reference number below.

*Currently this functionality is not available for credit cards..

Can you dispute a transaction?

The Fair Credit Billing Act — a federal law passed in 1975 — gives you the right to dispute charges in case you are dissatisfied with the transaction through a process called Claims and Defenses. You must file a report on a disputed purchase within 60 days of the statement date on which the charge appeared.

What happens if a cash machine doesn’t give you money?

Call Your Card Issuer or Bank File a claim with your credit card company immediately (if it was a credit card) or your bank (if it was a debit card). Let them know exactly what happened, as this is the fastest way to get funds credited to your account. Your card issuer will sort things out with the ATM operator.

What if ATM doesn’t give money but debited my account?

Customer Care: Since most banks these days have a phone-banking facility, you can call up your bank’s customer care number, which is usually written at the back of your Debit Card. … Upon verification, if this was genuinely an error from the bank’s side, they will refund your money to your account within 7 working days.

How do I dispute a transaction in HDFC?

CARDHOLDER DISPUTE FORM.To,The Manager.HDFC Bank Cards Division.PO Box No. 8654.Thiruvanmiyur P.O.Chennai – 600041.Please send the duly filled CDF from your registered email ID to cc.disputes@hdfcbank.com.More items…

How can I talk to HDFC customer care?

If you have an enquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 22 1006 or (022) 6160 6161 (not toll free) between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays.

How does a bank investigate a dispute?

The bank examines the transaction based on the customer’s claim: The bank is responsible for reviewing the transaction data and evaluating whether the buyer’s claim is reasonable. The bank makes a decision: The issuer decides to either reject the inquiry or file a chargeback on the customer’s behalf.

Will I get my money back if I dispute a charge?

Generally, you’ll have two options when disputing a transaction: refund or chargeback. A refund comes directly from a merchant, while a chargeback comes from your card issuer. The first step in the dispute process should be to go directly to the merchant and request a refund.

What happens when you dispute a transaction?

A dispute where the cardholder disputes the charge on their card immediately and raises a dispute claim. … If the merchant does not dispute the claim within 7 days or the information sent is deemed unsatisfactory, the funds withheld from the merchant will be returned to the cardholder.

How long does it take for a bank to refund stolen money?

If you suspect someone has stolen your debit card number, you should report any unauthorized charges to your bank immediately. It typically takes 10 days for banks to investigate a claim and refund the money.

Can you go to jail for disputing transactions?

Yes, absolutely you can go to jail for fraudulent chargebacks! … Fraudulent chargebacks are just another form of theft after all. Merchants can (should and do) take consumers to court over fraudulent chargebacks, and many jurisdictions will pursue criminal charges for chargeback-related fraud.

Why do transactions fail?

There are a number of reasons why a transaction has failed, the most common reasons for declines are: Do not Honor: The bank is unwilling to accept the transaction. … Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account. Expired Card: Card is expired.

What if amount is debited but transaction failed?

If transaction at ATM fails but your account is debited then the card issuing bank is required to resolve your complaint by re-crediting your account within 7 working days from the date of complaint.

How do I report unauthorized transaction in HDFC Bank?

Report Unauthorised TransactionsStep1. Login to NetBanking using your customer ID & password click here.Step2. Click on “Card” tab.Step3. Select “Request” under Credit or Debit Card, whichever applies.Step4. Select “Credit Card hotlisting” or “Debit Card hotlisting” whichever applies.

How do I get my money back from unauthorized transactions?

At the latest, you must notify your bank within 60 days after your bank or credit union sends your statement showing the unauthorized transaction. If you wait longer, you could have to pay the full amount of any transactions that occurred after the 60-day period and before you notify your bank.

What is dispute transaction?

In a credit card transaction, disputing a charge is a situation in which a customer questions the validity of a transaction that was applied to their account. Credit card dispute can happen for reasons including. Unauthorized or fraudulent charges. Failure by the merchant to deliver merchandise.

How can I call HDFC customer care from mobile?

HDFC Bank Customer Care Phone Banking Numbers in IndiaAhmedabad079 61606161Delhi and NCR011 61606161Hyderabad040 61606161Indore0731 61606169 more rows

Is PayZapp only for HDFC customers?

PayZapp is the application from HDFC that deal in recharging, bill payment, money transfer, ticket Booking, and shopping. It works very well with all customer of any bank who have debit & credit card (Currently only Visa & master cards are supported).