Quick Answer: How Do I Contact AT&T To Complain?

Who is the owner of AT&T?

AT&TBell SystemBell Telephone CompanyAT&T Corporation/Parent organizations.

How do I dispute my AT&T bill?

Most of the time that you have a concern about a bill or our service, that concern can be resolved quickly and to your satisfaction by chatting with us online or calling 800.331. 0500 (611 from your AT&T wireless phone).

How do I file a complaint against AT&T?

Most customer concerns can be resolved quickly and to the customer’s satisfaction by chatting with us online or calling 800.331. 0500 (611 from your AT&T wireless phone).

Who is the head of AT&T customer service?

Jeff McElfresh leads AT&T Communications, a global communications leader serving more than 130 million mobile, broadband and pay-TV customers in the United States, and millions of business customers, including nearly all of the Fortune 1000.

Does AT&T have a loyalty department?

DIRECTV AT&T Loyalty # 1 (866) 595-1331 you can thank me later.

Does AT&T have a complaint department?

The AT&T complaint number is 800-331-0500, or you can simply dial 611 from your AT&T cellphone. You can also launch a live chat with customer service by going to https://www.att.com/contactus/index/internet.html and clicking the Chat Live button.

Can I sue AT&T for bad service?

If you’re paying more than agreed for an AT&T service, you may be able to file a claim in small claims court. You can sue AT&T for unreliable service in small claims court. You deserve to get the service for which you pay. If it’s subpar, you can probably take it to small claims court.

How do I contact AT&T corporate office?

Our main telephone number is (210) 821-4105. (Please note that while AT&T’s corporate headquarters are in Dallas, the main telephone number uses a San Antonio area code.)

How do I talk to an AT&T manager?

How to Reach an AT&T SupervisorContact customer service. If you are calling about wireless service from your device, dial 611 from your phone. … Listen to the prompts. … Speak to the customer service representative briefly. … Ask to be transferred to a supervisor.

How do I get a refund from AT&T?

We automatically process refunds 45 days after your account has been canceled. If you haven’t received a refund after 60 days,chat with us online or call 800.331. 0500 (611 from your AT&T wireless phone). To request a refund of a credit balance on an active account, chat with us online or call 800.331.

Does AT&T have a customer retention department?

AT&T retention is responsible for reducing churn within the company. They have a range of discounts and offers they can use to tempt you to stay for another year or two years. You can contact them by dialing 611 from an AT&T phone or calling 1-800-331-0500.