Question: Does Giffgaff Have Customer Service?

How can I call giffgaff for free?

you can access the giffgaff website and the giffgaff community for free.

calls to 101 Police non-emergency number are free..

Why does giffgaff have no service?

Test your giffgaff SIM in another unlocked phone. If the same SIM does not work in multiple devices, then you may have a faulty SIM. … Test different known working SIMs in your phone. If all SIMs get no signal in the same device, then there could be a potential problem with your handset.

Which network does giffgaff use?

Giffgaff’s coverage relies on O2’s, which means it’s currently at around 99% 4G population coverage indoors. That puts it behind Three and EE and in line with Vodafone. Giffgaff also has strong 3G and 2G coverage, so you should be able to get mobile data of some kind almost everywhere.

What is giffgaff answer phone number?

443When you join giffgaff, your voicemail is automatically switched on. You can access it by dialling 443. You can switch it off by dialling 1626 and reactivate it by dialling 1616.

Is giffgaff unlimited calls to any network?

The minutes and texts on the goodybags are across the board to all networks and landlines. You giffgaff to giffgaff calls are free and do not use up any minutes and that situation also applies to your texts to other giffgaff members.

Are calls to 0345 free on giffgaff?

rhort. 0345 numbers (along with all numbers starting with 03) are covered by GoodyBag free minute allowances. … Outside GoodyBag allowance, calls to these numbers cost 15p/min.

Can I call 0800 numbers on giffgaff?

Calls to 0800 and 0808 numbers are free on giffgaff. Any calls to international 070(call-forwarding services), 084, 087, 09 , 118 mobile numbers are chargeable from airtime credit.

Why can’t I call my voicemail giffgaff?

You can access your Voicemail by dialling 443. … To reset your voicemail PIN text RESET to 802443. You’ll then receive a text with a temporary 5-digit PIN. Call the voicemail from your giffgaff phone to then enter a new PIN.

What is giffgaff?

Giffgaff (stylised “giffgaff”) is a mobile telephone network running as a Mobile Virtual Network Operator (MVNO) using O2’s British network. Owned by O2’s owners Telefónica Uk Limited Giffgaff was launched on 25 November 2009.

Can I speak to someone at giffgaff?

You can contact an agent at and they’ll reply within 24 hours. Agents deal with account related issues and the giffgaff community can usually help with the rest.

How do I contact giffgaff?

Or by texting “Number” to 43430. Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.

Can you contact giffgaff by phone?

We don’t do call centres. This helps us offer better value for our members. If you need help, our friendly community helpers can give you answers to your questions within minutes.

Can I get a refund from giffgaff?

Any refund will be made to the same means of payment you used during the activation of your SIM card. If you used a voucher during this operation, we will send you separate instructions for the refund. We will initiate the refund within 14 days of receiving your request for cancelling your order.

How do I email giffgaff?

Sorry @miramara14 giffgaff don’t have a email address or contact number for any support queries. All giffgaff support is provided on the community here or if your issue is account payment related you can contact a giffgaff agent. Using this to access it directly.

How do I ring voicemail on giffgaff?

Just dial 443 from your phone to check your voicemail. Calls to check your voicemail are included in your goodybag, or are 8p per call if you’re using credit.